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Triangles on view

 
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philcook76



Posts: 10
PostPosted: Thu May 20, 2010 2:16 am    Post subject: Triangles on view Reply with quote

I have just upgraded my computer but now when I use DB I get diagonal lines making triangles out of everything. They are not really there i.e. when I click on a surface it is not split into two but they are annoying. How do I remove them?

Thanks,
Phil.
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Andrew Bairstow
Site Admin


Posts: 343
Location: Birmingham, UK
PostPosted: Thu May 20, 2010 9:04 am    Post subject: Reply with quote

Hi Phil
Not really my field but suggest it could be your graphics card driver perhaps being incompatible with an updated operating system. Also try a reinstall. If no luck then I'll ask one of our 'techies' to look into it (best then to place question via support desk).
Andrew

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Andrew Bairstow
DesignBuilder Software
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Andy Tindale



Posts: 2432
Location: Stroud
PostPosted: Thu May 20, 2010 2:36 pm    Post subject: Reply with quote

This is a typical probelm with ATI graphics cards and you may find that installling an up to date graphics card driver for your computer helps. More info on ATI graphics card compatibility issues with DesignBuilder can be found at:

http://www.designbuilder.co.uk/supportdesk/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=61&nav=0,5

The triangles you see don't normally cause any other problem and it is typically just a comestic issue.

Andy
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