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Errors 2.4.2....

 
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kello



Posts: 10
PostPosted: Thu Apr 14, 2011 5:21 pm    Post subject: Errors 2.4.2.... Reply with quote

Keep getting this error on latest software, cant calculate when it shows and have to redo the entire model, never had this before... have even tried moving the file to another pc, same error... Evil or Very Mad

Also whats the deal with the background text on the scottish EPC's now?
Not a valid document scrawled all over the back of it...



error1.jpg
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 Filesize:  21.78 KB
 Viewed:  16994 Time(s)

error1.jpg


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Andy Tindale



Posts: 2432
Location: Stroud
PostPosted: Sun Apr 17, 2011 11:47 am    Post subject: Reply with quote

I'm not sure what is causing the error message you have seen. Could you send us the dsb file?

The EPC watermark is an error in SBEM which was fixed by BRE last week. We will be issuing an update in the next few days.

Andy
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paulharris1984



Posts: 3
PostPosted: Tue Apr 19, 2011 10:48 am    Post subject: Reply with quote

Is there any update on the Scottish EPC watermark error?
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Andy Tindale



Posts: 2432
Location: Stroud
PostPosted: Tue Apr 19, 2011 11:43 am    Post subject: Reply with quote

Yes, the current release v2.4.2.015 solves this as it includes the updated version of SBEM (v4.1.c.3) provided by BRE last week.

Andy
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kello



Posts: 10
PostPosted: Thu Apr 28, 2011 3:33 pm    Post subject: Reply with quote

Thanks for the update Andy, i have also attached the file that wouldnt run.


Unit B3 Leicester2.dsb
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 Filename:  Unit B3 Leicester2.dsb
 Filesize:  1.45 MB
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Andy Tindale



Posts: 2432
Location: Stroud
PostPosted: Tue May 10, 2011 7:46 am    Post subject: Reply with quote

Looking back at your file, the number of stories is set to 333377240000! This is crashing our software. We've now added an error trap for this to prevent bad data from being entered.

Andy
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kello



Posts: 10
PostPosted: Fri May 13, 2011 11:51 am    Post subject: Reply with quote

Thanks for the update Andy, Not sure how that value got into there though... Confused
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