error expanding compact HVAC descriptions

lklawrie · Posts: 69

Yes, would like to know if this is still a problem with the latest ExpandObjects/DB version (even if beta version, if possible). Would like to track it down for you.

Andy Tindale · Posts: 1111 Location: Stroud

Below is a new version of ExpandObjects for EnergyPlus v.2.2 supplied by Linda Lawrie. Please unzip the exe file and copy to the EnergyPlus folder (File > Folders > EnergyPlus folder) to see if it helps solve this problem.

Andy

Energyy · Posts: 1

I'm a new spanish user of DB. I have the same problem with the "Error expanding compact HVAC descriptions".

You have solved this problem with possible solutions earlier???? I have tried these solutions and the problem continues.

I need solve this question early.
I will appreciate an answer.

Thanks a lot!!!

Energy

Andy Tindale · Posts: 1111 Location: Stroud

Energy,

We will need your help to solve this problem!

Could you send us a diagnostics.log file generated immediately after a failed compact hvac simulation?

Click on Tools menu and then 'Show log file' then click on the 'Send to DesignBuilder support' button. This uploads the log file to our website - please also let me know when you have done this so we can find your log and look into the problem.

Andy

nuria.quince · Posts: 1

Hi Andy!
Thank you very much for your quick response.
I've already sent to you the .log file and also the .dsb file in order you can solve this problem.

Thanks!
Energy

Andy Tindale · Posts: 1111 Location: Stroud

We may have found a fix for this problem for some computers and will be releasing a new beta (1.6.3 or later) in next few days. If you have been experiencing this problem with Compact HVAC, I would be very grateful if you could give 1.6.3 (or later) a try when it becomes available to see if it fixes it more generally.

Thanks,

Andy

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