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mbaldwin
Posts: 44
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 Posted: Mon Mar 29, 2010 10:06 am Post subject: Wont load |
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| DesignBuilder 2.2.........5 loaded fine last week but wont load this morning. Any ideas? |
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mbaldwin
Posts: 44
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| Posted: Mon Mar 29, 2010 10:14 am Post subject: will load |
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| Fifth time lucky!! |
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mbaldwin
Posts: 44
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| Posted: Mon Mar 29, 2010 11:11 am Post subject: |
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| No such luck adding windows though. The software will not allow me to define openings manually and when I try to define a new facade type, the whole thing locks up. This is very frustrating. |
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mbaldwin
Posts: 44
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| Posted: Tue Mar 30, 2010 4:09 pm Post subject: |
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| And today.... It wont load again. |
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mbaldwin
Posts: 44
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| Posted: Tue Mar 30, 2010 4:34 pm Post subject: |
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So I have installed 2.2........8 and the same thing happens. The program starts to load and stops. The Microsoft error message reads
szAppName : DesignBuilder.exe szAppVer : 1.0.0.0 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000
Please help me. The file I am working on is for 3 epcs due before Thursday. Should I give up and use alternative software, or is this likely to be resolved?
Maria |
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mbaldwin
Posts: 44
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| Posted: Wed Mar 31, 2010 8:16 am Post subject: |
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| Rather optimistically, I tried again this morning. Same thing. DesignBuilder wont load. I guess I'm going to have to swallow the four hours I've already put into modelling this building and start again with alternative software, or risk being late with delivery. |
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Andrew Bairstow
Site Admin
Posts: 415
Location: Birmingham, UK |
| Posted: Wed Mar 31, 2010 1:02 pm Post subject: |
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Maria
I am not experiencing these problems so I assume it must have something more to do with how DesignBuilder is set up on your machine. Have you an alternative machine you could use temporarily? Your problem would be best sorted by making a support request through the Support Desk.
Andrew
_________________
Andrew Bairstow
DesignBuilder Software |
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Andy Tindale
Posts: 2619
Location: Stroud |
| Posted: Wed May 05, 2010 4:57 pm Post subject: |
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Maria, have you managed to get DesignBuilder working on your machine yet? The new version v2.2.4 seems to be reliable.
Andy |
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