International sales & support  DesignBuilder USA website  DesignBuilder Italy website  DesignBuilder Australia website  DesignBuilder France website  DesignBuilder Mexico website  DesignBuilder Portugal website
Home

Login

Username

Password

Remember me
Lost Password or Username?
No account yet? Register
  FAQFAQ    SearchSearch    Log in to check your private messagesLog in to check your private messages    UsergroupsUsergroups 

Graphic refresh problems

 
Post new topic   Reply to topic    DesignBuilder Forum Index -> DesignBuilder Support
View previous topic :: View next topic  
Author Message
hansrosenlund



Posts: 3
PostPosted: Wed Mar 19, 2008 4:40 pm    Post subject: Graphic refresh problems Reply with quote
Hi,
I'm running on Vista and NVIDIA GeForce 8600M GT. In Edit view the graphic won't refresh when switching between buildings/blocks/zones. Instead, the recent file or other, previous backgrounds appear. To force a refresh I have to grab the window edge and move it some pixels (resizing the window). However, if I change from 32 to 16 bit color depth the refresh works OK.
Any fix on this problem? I don't like to run in 16-bit mode! It seems that DB would need to force the refresh...
Regards/HansR
Back to top
View user's profile Send private message
Andy Tindale



Posts: 1060
Location: Stroud
PostPosted: Wed Mar 19, 2008 4:51 pm    Post subject: Reply with quote
Please follow the advice in the knowledgebase related to switching off the Vista Aero effect:

http://www.designbuilder.co.uk/supportdesk/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=3&nav=0

Andy
Back to top
View user's profile Send private message Visit poster's website
hansrosenlund



Posts: 3
PostPosted: Thu Mar 20, 2008 8:29 am    Post subject: Reply with quote
THANKS Andy,

It works perfectly! Very Happy

Sorry I bothered you Embarassed - couldn't find that article, just recommendations on updating the graphic driver which I did. Hope you (or Microsoft) find a permanent solution in due time...

HansR
Back to top
View user's profile Send private message
Andy Tindale



Posts: 1060
Location: Stroud
PostPosted: Thu Mar 20, 2008 11:06 am    Post subject: Reply with quote
Yes, we are waiting to see if Vista SP1 fixes it, and if not we will look further into it at our end.

Andy
Back to top
View user's profile Send private message Visit poster's website
hansrosenlund



Posts: 3
PostPosted: Thu Mar 20, 2008 1:17 pm    Post subject: Reply with quote
Sorry,

I just downloaded Vista SP1, and it did not do any wonders on my machine. Crying or Very sad

HansR
Back to top
View user's profile Send private message
Andy Tindale



Posts: 1060
Location: Stroud
PostPosted: Thu Mar 20, 2008 2:45 pm    Post subject: Reply with quote
That's disappointing. Thanks for letting us know anyway.

Andy
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    DesignBuilder Forum Index -> DesignBuilder Support All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum


Powered by p h p B B


DesignBuilder Software Ltd    +44  (0) 1453 755500      sales@designbuilder.co.uk      Terms and Conditions         

Copyright © DesignBuilder Software Ltd 2005-6.