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Vista and Window 7 Compatibility

 
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Andy Tindale



Posts: 2361
Location: Stroud
PostPosted: Fri Jul 18, 2008 5:01 pm    Post subject: Vista and Window 7 Compatibility Reply with quote

Thanks to John Holt who has just emailed me some very useful information on how to get DesignBuilder (and many other programs) working reliably in Windows Vista.

John Holt wrote:
We have found out by trial and error that the compatibility settings for Vista i.e. the XP mode and the display option to disable transparency features (Please check) have to be set before the program is run for the first time.

If the program is run before the settings are changed then it will crash and any subsequent alteration to the compatibility settings will be ignored as Vista appears to remember that the program crashed last time and will not allow the program to run.

The solution is to uninstall the program and turn off the PC (I believe that on a mobile the external power supply may need removing as the graphics card may control the power saving features and the mother board is not completely inactive (Please check).

Then switch on, reload the software and set the compatibility settings.

If you just wish to change versions of the software after the compatibility settings have been set then no issues present themselves unless the PC is turned off in between.

We discovered this after we where sporadically to successfully install AutoCAD 2006, Hevacomp and DesignBuilder, we then in desperation loaded the service pack one for Vista (which has a graphic update for Autocad), and everything worked), we then assumed it was SP1 that was the solution, but the problem re-appeared.

It then occurred to us that the problem was cured when the program compatibility flag / regerestry / ? (I do not know the correct name) was cleared, this occurs when the program is removed and restarted - not just when the program is removed and when SP1 is installed which is virtually a complete re-installation of the operating system (which clears the above as well).

The problem applies to all programs run in the compatibility mode

Hope this helps, please pass on to other users, we found out the hard way after many hours cursing Bill Gates, when the solution is very very simple but not documented or obvious.


Andy


Last edited by Andy Tindale on Thu Jun 03, 2010 2:22 pm; edited 1 time in total
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andresmelo



Posts: 3
PostPosted: Mon Dec 29, 2008 7:21 pm    Post subject: Reply with quote

I still have my designbuilder working very bad in windows vista. Wath can I do to solve that problem? I'm not sure if I gone buy designbuilder to make my simulation, but if it doesn´t work in windows vista I can't buy him.
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Andy Tindale



Posts: 2361
Location: Stroud
PostPosted: Tue Dec 30, 2008 9:16 am    Post subject: Reply with quote

Could you describe the problem on your vista computer?

What graphics card do you have? I ask about the graphics card because some recent ATI card drivers have very poor OpenGL compatibility.

Andy
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miguel.pelicano



Posts: 14
Location: Alentejo
PostPosted: Tue Dec 30, 2008 11:49 am    Post subject: Reply with quote

Thats correct: i am using a Vista box with a ATI Radeon 3600 series and the problem is the ATI card.
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andresmelo



Posts: 3
PostPosted: Tue Dec 30, 2008 1:24 pm    Post subject: Reply with quote

I have one ATI Mobility Radeon HD 2600. Seams that the problem is the ATI card.
The problem that I have is, for example,when I made a new zone seams that the program crash. I needs too much time to build a new zone or a new block.
I can't find new drivers for my graphic card.
So, to solve my problem I need to change my graphic card?
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steinge



Posts: 4
PostPosted: Mon Jan 05, 2009 9:32 am    Post subject: Vista Vs Design Builder compatibility & display problem Reply with quote

I wanted to point out how I solved the problem of compatibility of Design bulder
with Vista, I changed the desktop theme, replacing theme Aero. with the traditional
Good day Very Happy
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Robur



Posts: 13
PostPosted: Thu Feb 05, 2009 2:28 pm    Post subject: 64 Bit Vista Reply with quote

Just for information. From version 1.9 DesignBuilder has been running happily for us on Vista 64Bit with an Nvidia 8800GTX card.
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Andy Tindale



Posts: 2361
Location: Stroud
PostPosted: Wed Feb 18, 2009 3:39 pm    Post subject: Reply with quote

Just to draw users attention to the help page on using ATI graphics cards with DesignBuilder:

http://www.designbuilder.co.uk/supportdesk/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=61&nav=0,5

Andy
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YYZ



Posts: 11
PostPosted: Tue Mar 03, 2009 3:53 am    Post subject: Reply with quote

I was having issues starting design builder in vista. With a Intel 945 express graphics card on my laptop the program wouldn't start, I would get "couldn't initalize open gl" and would boot me out.

I was able to get around that problem by going to device manager and disabling my graphics card, windows will then switch to generic graphics settings. This allowed me to open design builder. Once I opened design builder, I would just enable my intel graphics driver again and the program works no problem.
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builders



Posts: 1
Location: London
PostPosted: Mon Oct 12, 2009 3:31 am    Post subject: Reply with quote

Vista is just horrible
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Buildvoy



Posts: 1
PostPosted: Sat Mar 13, 2010 8:51 am    Post subject: Disining Reply with quote

I was wondering if designing is a good idea for building and my good many in London

Last edited by Buildvoy on Sun Mar 14, 2010 2:39 am; edited 1 time in total
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mandylee216



Posts: 2
Location: Sydney
PostPosted: Sat Mar 13, 2010 2:56 pm    Post subject: Reply with quote

How about windows 7? Has anybody used it on Win 7?
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antoine D



Posts: 8
PostPosted: Wed Mar 17, 2010 8:36 am    Post subject: Reply with quote

About Windows 7, I installed it, and tried to run it. But got a message "DesignBuilder can't write in the repertory C:/program.../Design Builder, and is going to close." (quick translation).
May be linked to the limited rigths there are by defaults in Windows 7. But I can't fix it.

Any idea ?
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