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Andy Tindale
Posts: 1110
Location: Stroud |
 Posted: Fri Jul 18, 2008 5:01 pm Post subject: Vista Compatibility |
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Thanks to John Holt who has just emailed me some very useful information on how to get DesignBuilder (and many other programs) working reliably in Windows Vista.
| John Holt wrote: | We have found out by trial and error that the compatibility settings for Vista i.e. the XP mode and the display option to disable transparency features (Please check) have to be set before the program is run for the first time.
If the program is run before the settings are changed then it will crash and any subsequent alteration to the compatibility settings will be ignored as Vista appears to remember that the program crashed last time and will not allow the program to run.
The solution is to uninstall the program and turn off the PC (I believe that on a mobile the external power supply may need removing as the graphics card may control the power saving features and the mother board is not completely inactive (Please check).
Then switch on, reload the software and set the compatibility settings.
If you just wish to change versions of the software after the compatibility settings have been set then no issues present themselves unless the PC is turned off in between.
We discovered this after we where sporadically to successfully install AutoCAD 2006, Hevacomp and DesignBuilder, we then in desperation loaded the service pack one for Vista (which has a graphic update for Autocad), and everything worked), we then assumed it was SP1 that was the solution, but the problem re-appeared.
It then occurred to us that the problem was cured when the program compatibility flag / regerestry / ? (I do not know the correct name) was cleared, this occurs when the program is removed and restarted - not just when the program is removed and when SP1 is installed which is virtually a complete re-installation of the operating system (which clears the above as well).
The problem applies to all programs run in the compatibility mode
Hope this helps, please pass on to other users, we found out the hard way after many hours cursing Bill Gates, when the solution is very very simple but not documented or obvious. |
Andy |
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